Frequently Asked Questions

What is a memorial website?
It is an Internet website dedicated to the life and memory of someone who has passed away. The memorial website consists of the following sections and features:

A brief story of the deceased, which can include an obituary, a short biography and major events in his or her life. In fact anything you wish to write. (example)

Tributes paid and Condolences offered by visitors to the website. (example)

A photo gallery, with montages of 10 captioned photos. (example)

Up to 10 video clips. (example)

How can someone access the memorial website?
The memorial site is accessed simply by logging on to our website www.bornandgone.com and then entering the name of the deceased in a box that appears after you have selected "find a loved one" on the front page.

Who creates, edits and updates the website content?
When you create the memorial you will be asked to choose a password, which gives you exclusive access to an easy-to-use tool which you can use to add, change or delete website content.
Visitors to the website will also be able to add tributes (free of charge) to the site, when a tribute has been added the website manager (you) will receive an email notification and have the option to delete the message if required giving you full control over the content.

How long does it take to create a memorial website?
Creating a memorial website costs £9.95 for a standard site which includes the obituary main photo, a gallery of 10 photos and a video clip. You can add extra galleries of photos in blocks of 10 for £1.95 and extra video clips for £1.95 each. The whole site can be retained every year for a renewal charge of £9.95.

Is this website safe & secure?
Born and Gone is safe and secure.
All payments are taken via an encrypted server using our trusted payment service provider Nochex.

Do you provide customer service?
The site is fully automated and very easy to use therefore we do not anticipate any problems for our users however we do have an online contact form for anyone having difficulty managing their site. We undertake to respond to any issues within 10 days.

To create a website in memory of your loved one click here